Support
Email: support@slydetech.com
Company: Slydetech, LLC
Common questions
- Join a challenge: Settings → enter your invite code, open an invite link, or create a challenge and share the link with your group.
- Before photos: After you join or create a challenge, add front and back before photos so your reveal comparison is fair.
- Apple Health: Settings → Connect Health. Food logging works when an app like MyFitnessPal shares calories with Health.
- Forgot password: Login → Continue with email → Forgot password? (email accounts only).
- Delete account: On iPhone, use Settings → Delete account. On Android, use Settings → Request account deletion, or email support@slydetech.com to request deletion of your account and associated data. Support will verify account ownership. The updated Android app confirms when your request has been received; earlier versions open an email draft that you must send. Do not send passwords or health records. Requests are reviewed before cleanup begins. See our privacy policy for the records removed and limited retention periods.
- Notifications: Settings → enable notifications, or allow them when prompted on first launch.
- Progress photos: Progress tab → private library. Reveal photos are shared with your group when reveal opens.
- Sign-in issues: Try the same Apple, Google, or email method you used to register.